When Grad Things Happen

Resolve conflict with grad students

What graduate faculty need to know to prevent and resolve conflict

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What you'll learn

Learn the dispute resolution skills you need to identify emerging issues & effectively resolve everyday grad school concerns.
How it works

Online modules with engaging instructor-led videos available 24/7. For individual or institutional faculty professional development.
How you'll benefit

Enhance supervisory relationships & save time / energy for research. Based on hundreds of conversations with faculty & PhD / master's students.

Instructor

Heather McGhee Peggs, BA, LLB

With 20+ years’ conflict management experience as a litigator, mediator, ombuds, coach, and trainer, Heather works to build fair, inclusive, and respectful work and study environments. Author of "Supervising Conflict: A Guide for Faculty" (University of Toronto Press, 2023).

“...for anyone who works with graduate students, Supervising Conflict ... organizes and presents varied insights, guidance, and advice...” - T.A.Kosakowski, University Ombuds, U. of Southern California

“Utilizing actual cases of faculty and staff experiencing challenging situations, Heather has developed tools and tips that faculty can access easily and effectively.” - S.Nakata, Ombudsperson for Students, U. of British Columbia

Interested in using this course for departmental or faculty PD, or for developing NEW supervisors? Contact Heather for more information about cost effective group subscription options.

Want to learn more?

CURRICULUM

1. VIDEO - Module 1
2. RESOURCES - Module 1
3. QUIZ - Module 1
4. TRANSCRIPT - Module 1
5. Box breathing relaxation technique: how to calm feelings of stress or anxiety (YouTube, Sunnybrook Hospital, 2020)
  FREE PREVIEW
1. VIDEO - Module 2
2. QUIZ - Module 2
3. RESOURCES - Module 2
4. TRANSCRIPT - Module 2
1. VIDEO - Module 3
2. QUIZ - Module 3
3. RESOURCES - Module 3
4. TRANSCRIPT - Module 3
5. 5 ways to reality check an unreasonable request HMP 2022
6. A person with a conflict is like a hurricane (YouTube, 2016, Libby Mahaffy, MIT)
  FREE PREVIEW
1. VIDEO - Module 4
2. QUIZ - Module 4
3. RESOURCES - Module 4
4. TRANSCRIPT - Module 4
5. What is imposter Syndrome & how can you combat it? (YouTube Ted-Ed, E. Cox)
  FREE PREVIEW
1. VIDEO - Module 5
2. QUIZ - Module 5
3. RESOURCES - Module 5
4. TRANSCRIPT - Module 5
1. VIDEO - Module 6
2. QUIZ - Module 6
3. RESOURCES - Module 6
4. TRANSCRIPT - Module 6
1. COURSE FEEDBACK

About this course

4.5 - 5 hours to complete
C$475 (plus HST)
Certificate upon completion