Effective Complaints Management Webinar Series
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Dealing with a case backlog: Strategies for Success
WebinarIn this 1-hour webinar we'll explore the causes and impact of backlogs and actionable strategies to effectively manage and reduce them.
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Ghosted! When Complainants Disappear
WebinarOrganizations often don't know what to do when a complainant disappears. Join us for this session on what you can and should do when you have been ghosted, with a focus on fair process.
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Anonymous Complaints: Risks & Rewards
WebinarJoin me for a 1-hour webinar in the JustEquitable Effective Complaint Handling series, where I'll share key strategies for managing anonymous complaints, ensuring fairness, and overcoming challenges in your review process.